SendBox is an Instagram messaging API built on Meta’s official Instagram API. It enables applications to connect eligible Instagram Professional Accounts and build messaging, automation, and customer communication solutions.
Authentication
All SendBox API requests require authentication using your API key.
X-Api-Key: YOUR_API_KEY
Instagram Account Connection
Connect eligible Instagram Professional Accounts through the official Instagram login flow without requiring or collecting the user’s Instagram password.
Get Service Information
GET /service/info
Returns account information, subscription details, connection settings, and connected Instagram accounts.
Get Connected Accounts
GET /service/accounts
Returns the Instagram accounts connected to your SendBox account.
Delete Account
DELETE /service/accounts/{id}
Permanently removes a connected Instagram account.
Messaging
Send Direct Message
POST /service/actions/send_message
Sends a message to an eligible Instagram user, subject to Meta’s messaging policies, permissions, and API limitations.
Private Reply to Comment
POST /service/actions/private_reply
Sends a private reply to an eligible user who has commented on supported Instagram content, subject to Meta’s messaging policies and Private Reply limitations.
Comments
Reply to Comment
POST /service/actions/reply_comment
Posts a reply to a specific comment on content owned by the connected Instagram Professional Account.
Instagram User
Check Follow Status
POST /service/actions/follow_status
Checks available follow relationship information for an Instagram user where supported by Meta.
Get User Profile
POST /service/actions/show_profile
Retrieves available profile information for an Instagram user who has interacted with the connected account, where supported by Meta.
Content
List Posts
POST /service/actions/list_posts
Retrieves posts and media published by the connected Instagram Professional Account.
Webhooks
SendBox uses Webhooks to deliver supported Instagram events and asynchronous API results to your application.
Webhooks can be used to receive supported Direct message events, comment events, and asynchronous action results.
Meta Platform Compliance
SendBox is built using Meta’s official Instagram API capabilities. All API features, integrations, and supported functionality are designed to operate in accordance with Meta’s official API requirements, platform policies, permissions, eligibility requirements, API limitations, and rate limits.
SendBox does not support unsolicited bulk messaging or spam. Applications must only send messages and perform actions that are permitted by Meta’s Instagram API and platform policies.
All supported SendBox API functionality is implemented in accordance with the official Instagram API and Meta’s applicable platform policies.
